Audio Visual Engineer – Highgrove Recruitment Group Ltd 

The Role

• Technical onsite and off-site support
• Attending service calls daily and as required
• Regular maintenance visits to support our clients
• Testing and reporting back any issues with the system
• Occasional out of hours support (this will be prearranged)
• Effective use of Zendesk ticketing system to liaise with clients and internal staff Installation of small projects which are service drive
• Liaising with internal team to ensure delivery of goods for service projects
• Attending training with specific manufacturers as required
• Capturing software codes on server
• Product development and research
• Continued professional development; attending training with specific manufactures and suppliers as and when organised and required

Required Skills And Experience

• Excellent technical knowledge of variety of AV equipment
• Excellent technical knowledge of networking
• Experience in installation to allow fault finding and ensure standards
• Experience in DSP programming, ideally BSS and QSys
• Experience in EQ’ing audio systems
• Experience in configuring video conferencing systems
• Experience in configuring video distribution systems
• Experience in aligning projectors
• Experience in configuring digital signage systems
• Experience in configuring room booking systems
• Experience in uploading control system code and working alongside specialist programmers
• Competent with Microsoft Office
• Competent to work with clients and other stakeholders directly
• Able to support and mentor colleagues
• Great team player
• Ability to problem solve and come up with a concise solution
• AV accredited training; Cedia/Avixa, BSS, Crestron, Extron, Polycom, QSys, – not mandatory but a bonus

Audio Visual, COMMS