Phonak Hearing Aid Not Charging
How to Charge Your Phonak Marvel Hearing Aids
Charging the Audeo M-R and Bolero M-PR
Phonak is an electronic hearing aid device that works with a pre-installed rechargeable battery. Some of their most common products are the Audeo Bolero, Marvel , Virto, Naida, Brio and Paradise models. The device comes in a small portable case that can be closed and opened. The case can fit in your pocket just like a cellphone and it keeps your device safe from contamination by weather elements such as dust, rain, wind and other particles which can interfere with the performance of your device. The case also functions as a charging station and bank.
To charge your Audeo Marvel, do the following:
Your Marvel case has two charging ports for the left and right hearing devices, which are marked with different colours for clear identification.
Take your device and note the colour of its ear-mold. If the ear-mold is red, insert the device in the red charging port. If your ear-mold is blue, insert the device in the blue charging port.
Look at your device, there is a pivot push button which functions as a volume control. Press the bottom end of the button down and hold for 15 seconds. The indicator light will not come on. Put the device in the charger. The indicator light should come on. The light indicates the battery is charging.
Phonak – charging the behind-the-ear hearing aid
To charge your Audeo M-R and Bolero M-PR device, do the following:
These electronic hearing aids come in a smaller compact case which is also functions as a charging station. The advantage of these models is that the charging procedures are much simpler.
Your Marvel case has two charging ports for the left and right hearing devices, which are marked clearly with different colours for easy identification.
Take your device and note the colour of its ear-mold. If the ear-mold is red, insert the device in the red charging port. If your ear-mold is blue, insert the device in the blue charging port.
Insert the device in the correct charging port. The light indicator will automatically turn on, flashing red, yellow or green light. Green indicates the battery is fully charged. Yellow indicates the battery capacity is mid-level and red is a warning sign for low capacity.
When the device is fully charged, take it out by grabbing and pulling it straight up.
A behind-the-ear hearing aid can also be charged in the same charging station/case. The blue port is for your left device and the red port is for your right device. However, since a behind-the-ear device is usually not colour-marked, you should insert it in the correct port by making sure the ear-mold is resting in the inner side of the case.
The light indicator should automatically turn on, flashing red, yellow or green when the device is placed in the charging port. Green indicates the battery is fully charged. Yellow indicates the battery capacity is mid-level and red is a warning sign for low capacity.
When the device is fully charged, take it out by grabbing and pulling it straight up.
